Privacy Policy

1. Introduction

At Always In My Heart, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle information when you visit our website or use our funeral stationery and memorial film services in Warrington and the wider UK.

2. The Data We Collect

We may collect and process the following information:

• Identity Data: Names of clients and deceased loved ones for memorial content.
• Contact Data: Email address, phone number, and delivery address.
• Media Data: Photographs and videos provided for photo restoration or memorial film production.
• Transaction Data: Details about payments and services purchased.

3. How We Use Your Data

We only use your data to provide our bespoke services, including:

• Designing and printing your Funeral Order of Service.
• Editing and producing Cinematic Memorial Films.
• Communicating regarding your order and delivery.
• Fulfilling legal and accounting obligations.

4. Data Retention & Security

We understand the sensitive nature of memorial media. Photographs and video files are stored securely and are only held for as long as necessary to complete your order and provide any requested reprints. You may request the deletion of these files at any time.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. If you have any questions regarding your information, please contact our Warrington studio via the enquiry form on our homepage.